Situation

Our client had completed a large review task using our review platform. They needed to review over 200 documents relating to the development of a particular policy.

As an output from the review, a team member prepared a concise summary of the relevant points related to a specified set of criteria and questions. After hearing about the development of our Generative AI-powered tools, the client wanted to trial these functions to see if the tool could uncover any new material or point out any potential errors.

Solution

Our experts collaborated with the reviewers to develop prompts tailored to each question and criterion for reviewing the relevant documents.[MA1] These prompts were tested on a small subset of documents and then refined by our experts and the reviewers.

Once approved, the prompts were rolled out on the full set of documents. The entire process was completed in a matter of hours, providing a set of summaries and answers that the legal team used to review and verify their own analysis.

Impact

The workflows developed by our team of experts:

• Improved the accuracy of the reviewers’ output

• Enabled easily identifiable differences in the responses generated by the tool compared to those produced by the review team

• Informed changes the review team could make to the work they originally produced before submitting the task

• Saved significant review time; this entire process was completed in just hours.